Starting in February 2022, Starlink will be offering a new level of service, primarily aimed at commercial and government customers. Dubbed Starlink Business (formerly Starlink Premium), the new service offers higher throughput, higher speeds, and priority support.
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Starlink vs Starlink Business
Here are the key performance differences:
| Service Level | Latency | Download Speed | Upload Speed | Data Cap |
| Starlink | 20-40 ms | 50-200 mbps | 10-20 mbps | No |
| Starlink Business | 20-40 ms | 100-350 mbps | 10-40 mbps | No |
As you can see, the new service level offers 3 times the minimum download speed and double the minimum upload speed. The maximum download speed is double the standard kit.
The antenna in the Business kit is larger, offering more bandwidth for high demand users. This also means an upgraded power supply, router, cables, and base.
How much does Starlink Business cost?
Starlink Business has two cost factors to consider:
Hardware Cost
Customers will be charged $2,500 for the hardware kit.
Service Cost
The monthly service cost is $500/month.
Related: How much does regular Starlink cost?
Is it available everywhere?
Starlink Business is only available in select operating cells, just like with the standard service. Customers who have pre-ordered the standard kit are not able to obtain service faster by ordering the Business kit. Availability still remains a concern for potential Starlink customers. To check for service availability in your area, please visit the Starlink website.
Which service level should I pick?
If you are a business or government office without access to reliable, fast fixed broadband, Starlink Business can be a good solution. If you are a residential customer, it doesn’t offer much value. The new service costs 5 times as much as the standard service, but you don’t get 5 times the speed or reliability. The new service is clearly aimed at the business market. Individuals needing service at their home should pick the standard service.
When will it be available?
Starlink Business is available to order starting in February 2022 and deliveries will start in Q2 2022.
As of April 2022, Starlink has opened up orders for Starlink Business. Current orders are being shipped with the older, round dish. These older models will be upgraded for free when the new Business dish launches in Q3 2022.
Are all of the deposit cost for business including hardware due up front?
Yes, if there is availability in your area, order costs are all due up front.
How about service for RV parks? I have about 50 tenants and want to provide service to them. I also want to hook up security cameras in the park. How can starlink serve me?
You would need 3rd party network hardware to extend the Wifi signal throughout the park, and to be able to wire in the cameras. But Starlink Business would be a good option as your internet connection. For this kind of application, hiring an IT consultant to guide you would be the best option to ensure you get all the right hardware for your needs.
This applies to my organization: “If you are a business or government office without access to reliable, fast fixed broadband, Starlink Business can be a good solution. If you are a residential customer, it doesn’t offer much value. The new service costs 5 times as much as the standard service, but you don’t get 5 times the speed or reliability.”
Is there anything published that shows how many users the residential service supports versus the business offering? We have some remote locations with only a few users so not sure if the business offering would provide additional value in some way.
The two main advantages to Business are:
1. Traffic priority – You get higher priority on the Starlink network over residential users. Won’t notice as many slowdowns/congestion during peak hours.
2. Priority customer support – Residential Starlink support can be very slow for some customers. If you are a business, that can be a big concern if you are without internet for a week without a response from customer support. Uptime is important, so businesses are willing to pay more for 24/7 priority support.
If you are a business and just need to provide basic internet access to remote locations, I don’t see much value in Business unless customer support is a top priority. The increased speed capabilities of Business aren’t that important for locations with just a few users.
I don’t know of anywhere that publishes the exact number of subscribers for each service tier. I do know that Starlink overall is currently serving over 400,000 customers around the world.
If a business has 10 different locations, can it have one account with 10 antennas?
The place I work for is a non-profit that is located in all states. Can we have one account and 50 antennas?
Yes, you can add multiple locations to a single account and manage them all from one place. I don’t know if there is a limit on how many you can add to a single account. After you purchase the initial kit, you’ll have access to your account via the app or website. You’ll see a plus icon to be able to add new locations to that account.