Launched in February 2022, Starlink Priority (formerly Business) is a service plan primarily aimed at commercial and government customers. Compared with Starlink Standard, it offers higher throughput, higher speeds, and priority support.
In this article, I will cover the details of the Priority plan and hardware. I’ll go over the performance, cost, hardware, and availability. Finally, I will explain the main differences between Starlink Priority and Starlink Standard, and recommend which plan you should pick.
Table of Contents
Starlink Priority Price
The monthly service for Priority starts at $250/month for the 1TB plan. There are additional plans available with more data.
The hardware cost is $2,500. The Priority plan comes with the High Performance hardware kit.
There are no contracts with Starlink Priority, and there is a 30 day return window.
Related: How much does regular Starlink cost?
High Performance Hardware
When you purchase Priority, you get Starlink’s High Performance dish. It’s larger, heavier, and uses more power than the Standard hardware.
The increased antenna surface area means higher performance capabilities. The beefier antenna also means more reliability. The High Performance dish is better at handling weather like rain and snow. It also has a wider field of view, which can help with obstructions.
Here is what’s included in the High Performance hardware kit you get with the Priority plan:
- High Performance dish
- Starlink cable
- Ethernet cable
- Router cable
- Power supply (with AC power cord and wall bracket)
Here are the performance specifications for the High Performance hardware on the Priority plan:
|Service Plan||Latency||Download Speed||Upload Speed||Unlimited Data|
|Starlink Priority||25-50 ms||40-220 mbps||8-25 mbps||Yes, but speeds throttled after soft data cap|
The antenna in the Priority kit is larger, offering more bandwidth for high demand users. This also means an upgraded power supply, router, cables, and base.
Priority users have the highest priority on the Starlink network. That means you’ll get the best performance during times of network congestion. For more detail, check out our guide on the types of Starlink data.
Soft Data Cap And Throttling
Starlink Priority has unlimited data, with slower speeds after hitting a defined data limit in each monthly cycle. This data allotment is called Priority data. Depending on which Priority data limit you choose, your speeds will be reduced after 1TB, 2TB, or 6TB of Priority data usage.
Additional Priority data can be purchased if you run out before the end of the month. As you can see from the table above, after hitting the soft data limit, speeds are reduced to Standard data tier levels.
One of the main benefits of Starlink Priority is the priority support. Starlink claims that Priority users will have access to 24/7 support through the customer support portal.
One of the main complaints with Starlink in general has been the customer support response times. Priority users likely won’t have to worry about that, since their tickets jump to the front of the line.
Starlink Priority is generally more available than the Standard residential service plan. There isn’t a waitlist in most areas, like there is with the Standard plan. To check for service availability in your area, please visit the Starlink website and enter your address.
Starlink Priority vs Starlink Standard
I think one of the main questions people will have is whether to get Priority or Standard. The plans and hardware are very different. Let me highlight the main differences.
Priority speeds are double Standard speeds. The max download speed for Priority is 220 mbps, compared to 100 mbps for Standard. This is due to two factors. First, Priority user traffic has the highest priority on the Starlink network. Second, the High Performance dish that comes with Priority is capable of higher performance than the Standard dish that comes with the Standard plan.
Higher performance comes at a higher price. Starlink Priority costs twice as much as Standard. Standard costs $120/month, compared to $250 for the cheapest Priority plan. The hardware also costs much more. $2,500 for Priority vs $599 for Standard.
Starlink Priority has a soft data cap. When you run out of Priority data, your speed could be throttled to Standard user levels, depending on network congestion at the time.
Starlink Standard doesn’t have data caps and uses unlimited Standard data.
There is no question that Priority is much easier to get than Standard. There is no waitlist for Priority, compared with the long wait times for Standard.
Other than the waitlist, Starlink coverage applies to both service plans, and is virtually global at this point. You’ll want to check the Starlink website for regulatory approval for your country to make sure that Starlink can operate there.
Priority has the big advantage with customer support. Starlink support wait times are often days, if not weeks, for Standard customers. Since Business customers have priority support, available 24/7, your issues will likely get solved much faster.
Public IP Address
Standard customers get a dynamic IP address from Starlink. A public IPv4 address is not available on the Standard plan. Priority customers, however, can request a public IPv4 address.
Which Service Should You Pick?
If you are a business or government office without access to reliable, fast broadband, Starlink Priority can be a good solution. If you are a residential customer, it doesn’t offer much value for the extra cost.
At double the price of Standard service, the extra performance isn’t always guaranteed. Priority is clearly aimed at the business market. Individuals needing service at their home should pick Standard.
If any of the following apply to you, Priority might be a good fit:
- You need the fastest possible speeds
- You need priority support
- You need a public IPv4 address
- Connection reliability is a top priority
- Many users/employees will be using the network
If the $250/month price tag is too expensive, smaller businesses and organizations should consider buying the Standard Starlink plan. The terms of service for Standard does allow commercial customers to use the service. Starlink Mobile (Roam/RV), however, is not available for commercial/businesses uses.