Category - Starlink News

Find all the latest Starlink news in this section. Our original reporting brings you only the most relevant and accurate information.

Firmware Update Leaves Many Starlink Users Without Internet

December 2, 2023December 2, 2023

The most recent Starlink firmware update is kicking many Starlink users offline, with no internet access. In some cases, only a few websites and internet services are working. The software update rolled out early Saturday morning, with customers waking up to a broken connection. Starlink routinely updates the software of the dish, router, and app. Typically, they roll out several updates to the dish firmware each month. We keep a log of Starlink firmware updates on this page. If your Starlink internet isn’t working, check your software level to see if you received this update: How to check your software …

Starlink Expands Hardware Rentals To US, Canada, Australia

December 2, 2023

Starlink is adding a new purchase option for customers in the US, Canada, and Australia. You can now choose to rent Starlink equipment, instead of purchasing it up-front. The three new countries, which are the largest markets for Starlink, join a long list of places where you can already rent instead of buy. However, there is one major difference you should be aware of. Rent option is limited to Starlink Business plans If you want to rent Starlink in the US, Canada, or Australia, you will need to subscribe to one of the Business (Priority) service plans. Renting is not …

A Powerful Solar Storm Hits Earth Tonight, Starlink Service Could Be Impacted

November 30, 2023

The NOAA has issued a warning about an upcoming geomagnetic storm that is predicted to hit earth tonight and into December 1st. The solar storm, predicted to be a category G3 on the NOAA’s G1 to G5 rating, could impact electrical systems, low-earth orbit satellite constellations, HF radio, and GPS systems. Starlink operates thousands of satellites in low-earth orbit, so we could see minor outages over the next day or two. The upcoming storm has photographers and weather enthusiasts excited, because it creates good conditions to see auroras, even at mid-latitudes. The NOAA says auroras may be seen as low …

Starlink Gen 3 Invitations Are Going Out – Gen 3 Price Confirmed At $599

November 30, 2023

It looks like Starlink is kicking off the beta testing phase of its new Gen 3 hardware this week. I’m seeing several reports of early Starlink customers receiving an email invitation like this: So, who gets invited to try the Gen 3 kit? Like with previous invitation-only tests, Starlink tends to pick longtime customers, who have had a subscription for many years. Starlink started offering service at the beginning of 2021, so if you were around back then, you might see an email invitation from Starlink in your inbox. Gen 3 pricing confirmed The email invitations confirm at least one …

New Starlink Gen 3 Dish Launched, With A Few Surprising Changes

November 28, 2023November 17, 2023

Starlink has revealed their new Gen 3 “Standard” dish model for the first time. The Starlink website was updated with setup videos and guides for the Gen 3 dish, which gives us a nearly complete understanding of the next generation hardware. There are numerous improvements over the Gen 2 hardware, as well as a few unexpected changes to the design of the kit. In this article, I’ll explain what is new, what changed, and whether or not Gen 3 will be worth the upgrade over Gen 2 or Gen 1. Gen 3 returns to standard connectors The most welcome change …

Starlink Customers Are Having Their Accounts Reset – New Fraud System To Blame?

November 14, 2023November 10, 2023

If you received an email from Starlink, letting you know your account has been reset or disabled, you aren’t alone. Starlink customers are taking to social media to report the apparent bug, with the hope that someone from Starlink will see their plead and help out. Here is one example from the Starlink subreddit on Reddit: “I’ve had Starlink for about a week and just got an email that my account has been reset and all orders and deposits have been refunded. I’m not able to log in to my account and when I try to reset the password it …

Starlink Financials Leaked, Projected To Earn A Majority Of Revenue For SpaceX In 2024

November 7, 2023

Satellite internet is a booming market, and Starlink is leading the race. Although the financial details behind SpaceX’s Starlink division remain largely unknown to the public, some numbers have been leaked, allowing us to get a better idea of where the company stands. Bloomberg originally reported the leaked financial information from several anonymous sources inside of SpaceX. According to Bloomberg’s sources, Starlink will eventually become the main revenue source for SpaceX by as early as next year. In total, SpaceX plans to pull in around $9 billion in 2023, with a little less than half of that attributed to Starlink …

Hackers Are Taking Over Starlink Accounts, Ordering Thousands In Equipment

November 1, 2023October 31, 2023

Imagine this scenario: It’s early Saturday morning, you just woke up, and are trying to check the news on your phone while enjoying a cup of coffee. You notice your phone isn’t connected to the internet for some reason. You check the Starlink app for a system status, and it’s offline. Attempts to create a support ticket are unsuccessful, your Starlink account credentials aren’t being accepted. The bank calls a few moments later. They’ve frozen your credit card due to fraud. You listen, stunned, as they explain that someone has ordered over $6,000 worth of Starlink equipment in the last …

Casey’s Convenience Stores Use Starlink To Overcome Limited Internet Options In Rural America

October 26, 2023

If you grew up in the Midwest, Casey’s general stores were a staple of everyday life. It’s where you would fill up your gas tank, grab some pizza, or bump into friends. These days, Casey’s is still expanding, with around 2,500 locations around the country. Over half of those locations are in rural towns with a population of under 5,000 people. Just like ordinary people in rural areas, Casey’s struggles with broadband internet access. The US generally scores low in the area of internet infrastructure, especially in small towns, where there hasn’t been much private investment for fiber internet projects. …

Starlink App Support Section Gets A Much Needed Overhaul

October 24, 2023

The support section of the Starlink app has received a much needed overhaul. Version 2023.28.0 brings a new chat style appearance to the support process, and streamlines how tickets are routed. The main app screen hasn’t changed, but tapping on the Support button reveals the new look. The FAQ section remains, where you can browse through various topics and answers on your own. You can search for keywords, or browse common support categories. What’s new about the support section is the button at the bottom of the screen. Tapping the, “Don’t see what you’re looking for?” button brings you to …