Category: Information

This section contains general information for Starlink users. You will find guides, tutorials, and answers to common questions.

How To Activate A Starlink Kit

Several 3rd party retailers, such as Best Buy and Home Depot, have started selling Starlink kits. To use a Starlink kit purchased from an authorized reseller, you need to activate it. If you bought a used Starlink, this process also applies to you. You’ll need to go through the account setup and activation steps before you can use the hardware. The process is pretty simple, but there are some caveats involved. You can create a new Starlink account, or add the hardware to an existing account. There are also some limitations with Standard (Residential) availability. In this article, I will …

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How To Disable The Starlink Antenna Motors

In this post, I’m going to show you something I never thought I would do – cut a hole in a Starlink dish! With a small hole on the back of the dish, I am able to access the motor connector. By unplugging it, I can disable the Starlink dish motors to manually point it wherever I want. There are a couple of reasons why you would want to disable the Starlink motors. Maybe you are dealing with obstructions, and believe you would have better luck with Starlink pointing in a different direction. Or you could have a portable use-case …

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3 Ways To Reboot Your Starlink Internet

If you need to reboot your Starlink internet, there are a few different ways that I recommend. You can reboot the system from the app, power cycle the router, or reseat the Starlink cable. The most common reason to reboot Starlink is to troubleshoot internet issues. If the app is giving you the ‘Disconnected’ error, rebooting is a good first step. In this article, I’m going to show you how to reboot your Starlink system. I’ll start with the easy, recommended method. Then I will move on to some additional ways to restart the system. You can decide which reboot …

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Guide To Starlink Data Types And Data Caps

Starlink prioritizes the traffic on their network into four categories: Mobile, Standard, Priority, and Mobile Priority. Higher tier data types like Priority and Mobile Priority have better performance and more features, while the lowest tier provides basic features and the slowest speeds. With all the recent Starlink branding changes, it can all get a bit confusing. This guide is intended to help you understand the four types of Starlink data, and which plans they are associated with. I will cover the details of each type of data, including performance, data caps, and features. Data Type vs Service Plan Technically, the …

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Starlink Removes 1TB Soft Data Cap For Residential Users

The Starlink website is busy with change this afternoon. I have several important changes to go over in this post, and expect existing informational posts to be updated later this week. The 1TB soft data cap is gone Let’s start off with the big news that Residential Starlink customers no longer have to worry about the 1TB soft data cap. In the revised Fair Use Policy, Starlink describes Residential service as the ‘Standard’ service plan: The Standard Service Plan assigns an unlimited amount of “Standard” data each month to customers. Starlink Fair Use Policy (US version) Previously, an allotment of …

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Starlink Warranty And Claim Process Explained

It’s , so many Starlink customers have been using their hardware for years at this point. Although the hardware seems to hold up pretty well (I’ve had my original round dish since early 2021), issues happen. Whether you are an existing customer or just interested in getting Starlink, it’s important to understand the equipment warranty and claim process. In this guide, I will explain the warranty period for the various Starlink models. I will also give examples of what the warranty does and does not cover. Finally, I’ll show you how to file a claim with Starlink. Starlink equipment warranty …

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