Category - Troubleshooting

Having an issue with your Starlink system? This section contains helpful troubleshooting guides for the most common Starlink issues.

3 Ways To Reboot Your Starlink Internet

If you need to reboot your Starlink internet, there are a few different ways that I recommend. You can reboot the system from the app, power cycle the router, or reseat the Starlink cable. The most common reason to reboot Starlink is to troubleshoot internet issues. If the app is giving you the ‘Disconnected’ error, rebooting is a good first step. In this article, I’m going to show you how to reboot your Starlink system. I’ll start with the easy, recommended method. Then I will move on to some additional ways to restart the system. You can decide which reboot …

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Starlink Warranty And Claim Process Explained

It’s , so many Starlink customers have been using their hardware for years at this point. Although the hardware seems to hold up pretty well (I’ve had my original round dish since early 2021), issues happen. Whether you are an existing customer or just interested in getting Starlink, it’s important to understand the equipment warranty and claim process. In this guide, I will explain the warranty period for the various Starlink models. I will also give examples of what the warranty does and does not cover. Finally, I’ll show you how to file a claim with Starlink. Starlink equipment warranty …

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Starlink Obstructions, How Much Is Too Much?

Starlink satellite internet requires a clear view of the sky. The phased array antenna in the Starlink dish actively tracks and communicates with satellites that are orbiting overhead. Anything in the dish field of view, which is about 100 degrees, can cause obstructions. How much is too much? Can Starlink still be used with obstructions? In this article, I will seek to answer these questions and help you understand obstructions a bit better. I will go over exactly what obstructions are, how to check for them, and how well Starlink will work with various levels of obstructions. Starlink Obstructed – …

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How Long Does It Take For Starlink To Boot Up?

The setup process for Starlink is relatively simple. You just plug in all the cables, give the dish a clear view of the sky, and wait for it to connect. But one of the questions I frequently get from readers is how long it takes to boot up. It makes sense, a lot of people are traveling with their Roam dish, or are dealing with power outages. They might be wanting to know how long they will have to wait until their internet connection is restored. In this article, I’m going to explain the boot up process and times for …

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How To Stow Starlink

The Starlink ‘stow’ feature allows you to move the dish back to its default orientation. You might need to stow the dish to send it back to Starlink, for troubleshooting, or to move it to a different installation location. In any case, you will probably encounter a situation where the feature comes in handy at some point. There are three methods that you can use to stow a Starlink dish. You can do it using the app, but there are also a couple of manual methods that require a more hands-on approach. You can even stow the dish if it …

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How To Factory Reset The Starlink Router

Doing a factory reset of the Starlink router is useful in many situations. Maybe you are troubleshooting a network issue, or perhaps you simply forgot the Wifi password. In any case, performing a factory reset is an easy process, no matter which generation Starlink router you have. In this article, I will explain how to factory reset a Starlink router, walking you through it step by step. If you don’t need to do a factory reset, and just need to reboot/restart your system, check out our guide on how to reboot Starlink. Which Starlink router do you have? There are …

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How To Access The Starlink Router Settings

One of the cool features of Starlink internet is the built in statistics and administration tool. Using your mobile device or web browser, you can access the administration dashboard to check the system status, change settings, or view other information about your system. The dish itself has firmware that generates this statistics page. You don’t necessarily need to be using the Starlink router to access the dashboard. In this article, I’ll explain the two methods of accessing the Starlink router administration page. Starlink App Method The easiest way to access the Starlink router administration dashboard is through the Starlink app. …

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Why Are My Starlink Speeds So Slow?

Have you been experiencing slower speeds with your Starlink internet connection lately? You aren’t alone, as many customers report slow speeds and performance issues. The issue is especially noticeable in the evenings, between 5pm and 10pm. Starlink has been operational for about 2 years, and there are still some growing pains happening. A lot of the performance issues and slow speeds are due to network congestion, but there are some things on your end to check. In this article I will explain some of the causes, and offer potential fixes. What are the average Starlink speeds? Before I get into …

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Starlink No Signal Received – What It Means

The Starlink app statistics page lists all the major signal events in the last 12 hours. You may have seen “No Signal Received” listed. What does it mean, and how do you fix it? In this article, we’re going to take a look at a few troubleshooting steps you can take to fix the signal issues. The problem may be with the Starlink network, or even your equipment. If the tips here don’t help, you may need to contact Starlink. What does the “No Signal Received” outage mean? The “No Signal Received” outage event happens when your Starlink dish can’t …

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