Starlink has been delivering satellite internet around the world since late 2020. As time has gone on, some customers have had to get rid of Starlink for one reason or another. Websites like eBay and Facebook Marketplace are filling up with used Starlink dishes. If you are interested in buying or selling a used Starlink dish, this guide was created to help you out.
We’ll give you all the information you need in order to safely buy, sell, and transfer Starlink on the used market. To start out, let’s quickly answer the most common questions.
Table of Contents
Can you sell your Starlink equipment?
Yes, you can sell your used Residential Starlink equipment to anyone who has availability at their service address. When you purchase Starlink, you own the hardware. According to Starlink, you have the right to do what you wish with your equipment:
2.5 Title to Starlink Kit. Starlink will transfer title to the Starlink Kit and any accessories to you at the time of delivery.
7.5 Transferring Services. You may have the option to transfer your Services to another responsible party if (a) the account is paid-in-full and in good standing; and (b) the Service address is the same or the requested Service address has network availability. Service transfers are subject to Starlink approval. Please visit https://support.starlink.com/ to learn more about transferring your Services.
Starlink Pre-Order Agreement
Starlink RV cannot be sold/transferred at this time.
Can you buy a used Starlink dish?
Yes, you can buy a used Starlink dish, but only if your location has availability and the sellers Starlink account can be transferred to you. In order to use a Starlink dish that you bought used, you’ll need the seller to transfer their account. We’ll get into the details of that process next.
How to sell your used Starlink
In this section, we will guide you through the process of selling your Starlink dish. If you are a buyer, you can skip this section and jump to the buying section.
Step 1: Make sure your account is in good standing
In order to start the transfer of your dish to someone else, your Starlink account needs to be in good standing. It’s fine if you cancelled your service already, but make sure you are paid up, with no outstanding balance on your account.
Step 2: Gather the required info from the buyer
After you’ve found a buyer for your Starlink, you will need a couple things to start the transfer:
- Buyer service address – you will need the address where they plan to use Starlink
- Buyer email address – this email will be used to set up their new Starlink account
If the buyer has an existing Starlink account, such as a pre-order for the waitlist, they will need to cancel or give an alternate email address for the transfer.
Step 3: Submit a ticket to Starlink
Create a Starlink support ticket via the app or support section of the website. Tell Starlink you are needing to transfer your service to someone else, and provide them with the buyer’s address and email.
Starlink will confirm availability at the buyers address. This process will only work if the buyers address is available for full orders from Starlink. If the buyers location is on a waitlist, they won’t be able to transfer your account.
Step 4: Service transfer form
If Step 3 was successful, and the buyer is eligible for service, Starlink will email them a form that they need to fill out. The buyer will need your current Starlink account number, so provide that to them at this time.
In this step, the buyer will be providing all the details to Starlink to set up their new account. Details include payment information (for the monthly service bill, not the eq Once this form has been submitted and approved, your service will be canceled at the end of the current billing period.
Step 5: Complete the sale
The buyer should get a confirmation message after submitting the transfer form. This can take a few days. It’s safe to meet up and make the exchange of money and Starlink equipment after the buyer has received the confirmation.
How to buy a used Starlink
In this section we are going to walk through the process of buying a used Starlink dish.
Step 1: Verify availability at your address
In order to buy a used Starlink and get service, your address needs to be eligible. To check availability, go to the Starlink website and type in your address in the search box. If you are able to place a full order for the hardware kit, you can proceed!
If Starlink says service is not available at your location yet, or you can only pre-order for $99, then you will not be able to buy a used Starlink dish to use at your address.
For more detail, check out our guide to checking for Starlink availability.
Step 2: Send your information to the seller
Once you’ve found a used Starlink to buy, you’ll need to get in contact with the seller to provide the following information:
- Your service address – where you plan to use Starlink
- Your email address – the email that will be associated with your Starlink account.
The email you provide cannot already be in use for a Starlink pre-order account. If you are already on the waitlist, you need to cancel or provide another email.
Step 3: Have the seller submit a ticket
The seller will need to take the information you provided and open up a Starlink support ticket, requesting a service transfer. Starlink will make sure your address is available for service.
Step 4: Fill out the service transfer form
If Step 3 was successful, you’ll get an email from Starlink with a form that needs to be filled out. You’ll need the sellers Starlink account number.
This form will allow Starlink to set up your account so you can activate service and start paying the monthly fee. Once you submit the form back to Starlink, wait for a confirmation email.
Step 5: Complete the sale
Once you receive the confirmation of the service transfer, it’s safe to exchange money for the used Starlink gear!
Buying and selling tips
- Payment should only be made after confirmation from Starlink that the service can be transferred. You wouldn’t want to buy or sell a dish, only to find out later that you cannot transfer service
- When buying from eBay, take advantage of their buyer protection. You’ll need to pay in advance when using eBay, so communicate your expectations with the seller regarding the transfer before buying
- When buying a used dish, verify the condition with the seller. You will need to make sure it can turn on, connect to satellites, and connect to the internet. It’s always best to be able to check it out in person
- When buying, ask the seller if their Starlink account is active or cancelled. If they have cancelled, make sure to ask them if their account is paid in full, with no outstanding issues
- When selling, ask for the buyers service address right off the bat. Use the Starlink website to check availability for the address. If you aren’t able to place a full order, it’s not worth proceeding with that buyer
Can I cancel/reverse a transfer?
If your deal falls through, you can cancel/reverse the transfer. Simply contact Starlink support and let them know the sale will not be proceeding, and you need to reverse the transfer process.
Can Starlink RV be transferred?
No, Starlink RV cannot be transferred to another owner at this time. It is unknown if Starlink will allow RV units to be converted to Residential, or transferred to another owner, in the future.
How much is a used Starlink worth?
It depends. The used Starlink market has been on a wild ride since the release of the Portability/roaming mode. A new Starlink kit costs $599, so naturally a used Starlink is not as valuable. If a buyers address is open for orders (and therefore could complete a service transfer), it doesn’t make a lot of sense to list a used dish for more than MSRP.
That being said, we’ve seen Starlink dishes sell for over $1500 on eBay. But since the launch of Starlink RV, prices have started to come down.
In our opinion, $400-$500 is a fair price for a used Starlink kit. If you are a buyer, don’t pay more, just buy from Starlink instead. If you are a seller, only ineligible buyers are going to be interested in a dish priced above MSRP.
Frustrating that the RV unit can’t simply be converted to a Residential service as I bought RV a few months ago expecting a longer wait for Residential. Residential was available now but I had to purchase a second kit at $599 to set up the non-throttled service at home. Now I have a spare kit that I *might* use remotely a few times a year but would rather not need to purchase a second kit.
Fiber internet was recently installed in our house, so I need to close down my Starlink Rectangular dish/router with a Residential account. If I choose to deactivate my account without transferring my service, could I sell my used dish/router ‘as is’ later on? Could a buyer get a new Starlink Residential account that would work with my used hardware (without buying a new dish/router)?
Nice website, great information!
Yes, you are able to transfer a deactivated account later on if you wish.
Have you ever heard of a dish not being updatable? I was told by a seller that starlink told him, his sis is too old to update? He wants to sell it to us, and from the little I’ve found on the matter, it is very much updatable, it just takes time? Could you verify thh HH is please.
I’ve heard conflicting reports on fixing the issue. A Starlink dish can fall too far behind on firmware, essentially bricking it. But I’ve heard that:
so apparently as of 0810 2022 Starlink is no longer doing transfers of service on circular dish- Bloody hell as i had this sold and 4 people wanted it .. i even contacted starlink last week to advise the date of transfer to happen in which they told me we could not transfer service in advance and to wait until aug 10th when i could disconnect and do transfer to recontact them and now they are saying NO and refusing to do it.
Thanks for the information. This is the first I’ve heard of not being able to transfer the round dish. Would you be able to send me a screenshot of the support chat/email indicating they are not able to transfer the round dish? If it’s available please send a copy to [email protected]
Hi. Did you receive confirmation that this is true?
It doesn’t appear to be a new policy. There seems to be a few misinformed customer service agents at Starlink. I had originally added a disclaimer to this article but I have since removed it because it doesn’t appear that they are stopping all transfers of the round dishes.
Several people in the US have told me they were able to transfer the round dish in the last week or so.
My partner just bought a new starlink kit from someone who received 2 kits by accident.
Starlink is available at our address but the wait time to receive a kit is over a year so this seemed like a simple solution.
Is it possible to create a new account without going through the entire ordering process?
Obviously the seller is going to keep their account and I can’t find any information on what to do in a situation like this.
The seller will have to reach out to Starlink to transfer the dish. The seller will send Starlink your address and email, and Starlink will create a new account for you. It all has to be done through the seller because they have access to the Starlink ticket system.
I am moving into a new house that has established Starlink service. How do I get it transferred out of the seller’s name amd into mine?
You can send this article to the seller. They will need to follow steps above. Basically, they need to submit a support ticket to Starlink telling them they want to transfer service to your address and email.
I bought a starlink kit that has never been used. The seller states that no service or account as been established. How do I proceed to establish an account?
They had to have created an account to order it. They will need to use their account to contact Starlink in order to transfer the account to your email.
How do you get to the ticket you have to fill out to transfer, I get to customer support it says go to the app I go to the app and it tells me again go to the app
https://www.starlinkhardware.com/how-to-contact-starlink-customer-support/
You have to be logged in to your account on the website or app to access the email form.
oops . . .thanks so much for this info. Can you pls clarify what you mean when you say Starlink service needs to be available – the buyer needs to be eligible? My area says waitlist.
As a buyer, your address needs to be eligible for Starlink service. If your address is on the waitlist, you wouldn’t be able to have another Starlink account transferred to your address. In other words, if you can’t buy a new Residential dish and service for your address, you won’t be able to buy used either.
Used Starlink unit
The seller has a new dish he is currently using. He is going to give me the old dish. Would the old dish have a separate closed account? It would be a deal killer if he must transfer his new active account. Thanks
It depends on how the seller purchased the new dish. It’s possible to have multiple locations/plans on one Starlink account. The seller will just need to reach out to Starlink and see the best way to proceed with the transfer.
Under the “How to buy a used Starlink”section, Step 3, it should be the seller that submits the ticket to Starlink.
Thank you for catching my mistake, the typo is fixed.
After buying the Starlink system, my email address has changed. How do I get this info to Starlink as I don’t see it on their website?
Visit https://www.starlink.com/account/home and you can edit your email address on the left side.