Notice - Starlink has paused service transfer requests while they work to implement a new self-service transfer feature on the website. When the new self-service system goes live, I will update this post to reflect the new process. In the meantime, no transfers will be processed by Starlink.
Starlink has been delivering satellite internet around the world since late 2020. As time has gone on, some customers have had to get rid of Starlink for one reason or another. Websites like eBay and Facebook Marketplace are filling up with used Starlink dishes. If you are interested in buying or selling a used Starlink dish, this guide was created to help you out.
We’ll give you all the information you need in order to safely buy, sell, and transfer Starlink on the used market. To start out, let’s quickly answer the most common questions.
Can you sell your Starlink equipment?
Yes, you can sell your used Residential Starlink equipment to anyone who has availability at their service address. When you purchase Starlink, you own the hardware. According to Starlink, you have the right to do what you wish with your equipment:
2.5 Title to Starlink Kit. Starlink will transfer title to the Starlink Kit and any accessories to you at the time of delivery.
7.5 Transferring Services. You may have the option to transfer your Services to another responsible party if (a) the account is paid-in-full and in good standing; and (b) the Service address is the same or the requested Service address has network availability. Service transfers are subject to Starlink approval. Please visit https://support.starlink.com/ to learn more about transferring your Services.Starlink Pre-Order Agreement
Starlink RV cannot be sold/transferred at this time.
Can you buy a used Starlink dish?
Yes, you can buy a used Starlink dish, but only if your location has availability and the sellers Starlink account can be transferred to you. In order to use a Starlink dish that you bought used, you’ll need the seller to transfer their account. We’ll get into the details of that process next.
How to sell your used Starlink
In this section, we will guide you through the process of selling your Starlink dish. If you are a buyer, you can skip this section and jump to the buying section.
Step 1: Make sure your account is in good standing
In order to start the transfer of your dish to someone else, your Starlink account needs to be in good standing. It’s fine if you cancelled your service already, but make sure you are paid up, with no outstanding balance on your account.
Step 2: Gather the required info from the buyer
After you’ve found a buyer for your Starlink, you will need a couple things to start the transfer:
- Buyer service address – you will need the address where they plan to use Starlink
- Buyer email address – this email will be used to set up their new Starlink account
If the buyer has an existing Starlink account, such as a pre-order for the waitlist, they will need to cancel or give an alternate email address for the transfer.
Step 3: Submit a ticket to Starlink
Create a Starlink support ticket via the app or support section of the website. Tell Starlink you are needing to transfer your service to someone else, and provide them with the buyer’s address and email.
Starlink will confirm availability at the buyers address. This process will only work if the buyers address is available for full orders from Starlink. If the buyers location is on a waitlist, they won’t be able to transfer your account.
Step 4: Service transfer form
If Step 3 was successful, and the buyer is eligible for service, Starlink will email them a form that they need to fill out. The buyer will need your current Starlink account number, so provide that to them at this time.
In this step, the buyer will be providing all the details to Starlink to set up their new account. Details include payment information (for the monthly service bill, not the eq Once this form has been submitted and approved, your service will be canceled at the end of the current billing period.
Step 5: Complete the sale
The buyer should get a confirmation message after submitting the transfer form. This can take a few days. It’s safe to meet up and make the exchange of money and Starlink equipment after the buyer has received the confirmation.
How to buy a used Starlink
In this section we are going to walk through the process of buying a used Starlink dish.
Step 1: Verify availability at your address
In order to buy a used Starlink and get service, your address needs to be eligible. To check availability, go to the Starlink website and type in your address in the search box. If you are able to place a full order for the hardware kit, you can proceed!
If Starlink says service is not available at your location yet, or you can only pre-order for $99, then you will not be able to buy a used Starlink dish to use at your address.
For more detail, check out our guide to checking for Starlink availability.
Step 2: Send your information to the seller
Once you’ve found a used Starlink to buy, you’ll need to get in contact with the seller to provide the following information:
- Your service address – where you plan to use Starlink
- Your email address – the email that will be associated with your Starlink account.
The email you provide cannot already be in use for a Starlink pre-order account. If you are already on the waitlist, you need to cancel or provide another email.
Step 3: Have the seller submit a ticket
The seller will need to take the information you provided and open up a Starlink support ticket, requesting a service transfer. Starlink will make sure your address is available for service.
Step 4: Fill out the service transfer form
If Step 3 was successful, you’ll get an email from Starlink with a form that needs to be filled out. You’ll need the sellers Starlink account number.
This form will allow Starlink to set up your account so you can activate service and start paying the monthly fee. Once you submit the form back to Starlink, wait for a confirmation email.
Step 5: Complete the sale
Once you receive the confirmation of the service transfer, it’s safe to exchange money for the used Starlink gear!
Buying and selling tips
- Payment should only be made after confirmation from Starlink that the service can be transferred. You wouldn’t want to buy or sell a dish, only to find out later that you cannot transfer service
- When buying from eBay, take advantage of their buyer protection. You’ll need to pay in advance when using eBay, so communicate your expectations with the seller regarding the transfer before buying
- When buying a used dish, verify the condition with the seller. You will need to make sure it can turn on, connect to satellites, and connect to the internet. It’s always best to be able to check it out in person
- When buying, ask the seller if their Starlink account is active or cancelled. If they have cancelled, make sure to ask them if their account is paid in full, with no outstanding issues
- When selling, ask for the buyers service address right off the bat. Use the Starlink website to check availability for the address. If you aren’t able to place a full order, it’s not worth proceeding with that buyer
Can I cancel/reverse a transfer?
If your deal falls through, you can cancel/reverse the transfer. Simply contact Starlink support and let them know the sale will not be proceeding, and you need to reverse the transfer process.
Can Starlink RV be transferred?
No, Starlink RV cannot be transferred to another owner at this time. It is unknown if Starlink will allow RV units to be converted to Residential, or transferred to another owner, in the future.
How much is a used Starlink worth?
It depends. The used Starlink market has been on a wild ride since the release of the Portability/roaming mode. A new Starlink kit costs $599, so naturally a used Starlink is not as valuable. If a buyers address is open for orders (and therefore could complete a service transfer), it doesn’t make a lot of sense to list a used dish for more than MSRP.
That being said, we’ve seen Starlink dishes sell for over $1500 on eBay. But since the launch of Starlink RV, prices have started to come down.
In our opinion, $400-$500 is a fair price for a used Starlink kit. If you are a buyer, don’t pay more, just buy from Starlink instead. If you are a seller, only ineligible buyers are going to be interested in a dish priced above MSRP.