Several 3rd party retailers, such as Best Buy and Home Depot, have started selling Starlink kits. To use a Starlink kit purchased from an authorized reseller, you need to activate it. If you bought a used Starlink, this process also applies to you. You’ll need to go through the account setup and activation steps before you can use the hardware.
The process is pretty simple, but there are some caveats involved. You can create a new Starlink account, or add the hardware to an existing account. There are also some limitations with Standard (Residential) availability. In this article, I will walk you through the steps needed to activate a Starlink kit, and answer all the common questions along the way.
Table of Contents
Step 1 – Find your Starlink KIT#
The first thing you need to do is find your Starlink identifier. There will be a label on the Starlink box with a KIT#. This is the serial number of the dish. I recommend taking a picture of the label with the KIT#. You’ll need it for the next step.
Don’t have the box? You can also use the Terminal ID number. Finding the Terminal ID is a bit more complicated. Plug everything in and allow Starlink to boot up. Connect to the Wifi network, set a Wifi password, and then open up the Starlink app. Scroll down and tap Advanced. Look for the ID number, it starts with “ut”.
Step 2 – Create a Starlink account
Now that you have your Starlink identifier, head over the Starlink activation page on their website:
Type in your KIT# or Terminal ID from the first step. If you are a completely new Starlink customer, click New Account. If you want to add a new line of service to an existing account, select Existing Account.
Note: You can’t activate Standard or Mobile service on an existing Priority (Business) account.
Step 3 – Select your Starlink service plan
If you entered a valid Starlink identifier, you’ll be asked to select a service plan. Before you can select a plan, type in your address in the text field at the bottom, and hit Search.
Not all plans are available in all areas. The main limitation is with Standard (Residential) service. In many areas, Standard service is at capacity, so you won’t be allowed to sign up. Check out our breakdown of all the Starlink plans if you need more information on the differences between the types of service.
Once you’ve selected your plan, click Continue to Checkout.
Step 4 – Fill out the order form
In this final step, you just need to fill out all your information. Starlink will need your contact details, shipping address, and payment method. Near the bottom of the page, you’ll see a cost breakdown. Since you already purchased the equipment, you should just owe the monthly service fee of the plan you selected in the previous step.
To finish the activation process, click Place Order. If successful, you’ll be directed to finish setting up your Starlink account by creating a password. Your username will be the email you used on the order form.
At this point, your Starlink unit is ready to be used. Your new Starlink service will become active immediately after the order is placed. Make sure to check out our setup and install guide to learn how to properly set everything up.