Category - Troubleshooting

Having an issue with your Starlink system? This section contains helpful troubleshooting guides for the most common Starlink issues.

How To Access The Starlink Router Settings

One of the cool features of Starlink internet is the built in statistics and administration tool. Using your mobile device or web browser, you can access the administration dashboard to check the system status, change settings, or view other information about your system. The dish itself has firmware that generates this statistics page. You don’t necessarily need to be using the Starlink router to access the dashboard. In this article, I’ll explain the two methods of accessing the Starlink router administration page. Starlink App Method The easiest way to access the Starlink router administration dashboard is through the Starlink app. …

Read more

Why Are My Starlink Speeds So Slow?

Have you been experiencing slower speeds with your Starlink internet connection lately? You aren’t alone, as many customers report slow speeds and performance issues. The issue is especially noticeable in the evenings, between 5pm and 10pm. Starlink has been operational for about 2 years, and there are still some growing pains happening. A lot of the performance issues and slow speeds are due to network congestion, but there are some things on your end to check. In this article I will explain some of the causes, and offer potential fixes. What are the average Starlink speeds? Before I get into …

Read more

Does Starlink Work Well In Bad Weather?

Starlink satellite internet often sounds too good to be true. High speed, low latency internet for people who haven’t been able to get it before? People tend to assume that it must be unreliable, or won’t work well in bad weather. After all, there must be some kind of catch, right? Reliability is important for internet users. Whether you are working from home, or streaming the big game, we all want the most reliable internet possible. But for many people, Starlink satellite internet is the only high speed option available. We can’t control the weather, so many people have questions …

Read more

How To Contact Starlink Customer Support

Are you having an issue with your Starlink system? As simple as the kit is, there are still many things that can go wrong. Whether your dish is not connecting to the internet, or you have billing questions, it’s important to know how to get in touch with Starlink customer support. Starlink is good at a lot of things, but one area that seems to be lacking at the moment is customer support. I get messages almost daily about how to contact Starlink to get an issue addressed. Don’t worry, you aren’t missing an obvious phone number, email, or contact …

Read more