The Starlink website is busy with change this afternoon. I have several important changes to go over in this post, and expect existing informational posts to be updated later this week.
The 1TB soft data cap is gone
Let’s start off with the big news that Residential Starlink customers no longer have to worry about the 1TB soft data cap. In the revised Fair Use Policy, Starlink describes Residential service as the ‘Standard’ service plan:
The Standard Service Plan assigns an unlimited amount of “Standard” data each month to customers.Starlink Fair Use Policy (US version)
Previously, an allotment of 1TB of ‘Priority Access’ data was given to Residential customers each month. After hitting that soft data cap, users were downgraded to ‘Basic Data’. They shared priority with Best Effort and Roam users on the lowest level until the next billing cycle.
You no longer have to worry about how much data you are using each month, according to these new changes. If you look at the data usage graph in the Starlink app or on your account dashboard, you will notice the limit is gone, and it no longer references Priority Access data.
New service plan priority names
Starlink has created an additional tier of data priority. In short, the levels are:
- Priority/Mobile Priority
Customers selecting the Business, Mobility, or Maritime plans will all have the #1 network priority over all other Starlink customers. Residential customers in the #2 Standard priority will continue to have priority over Roam and Best Effort users.
Speaking of Best Effort and Roam users, their data priority will now be known as ‘Mobile‘. It looks like the Roam branding is sticking around on the Starlink website, but they have changed how they describe the various levels of data prioritization.
Check out our guide on the types of Starlink data.
In-motion use now requires Mobile Priority data
Another big change to the Fair Use Policy and Terms of Service: In-motion use is only supported when using Mobile Priority data. The Flat High Performance hardware remains the only hardware that supports in-motion use.
In other words, customers with the $150/month Roam plan will not be able to use their dish in-motion unless they purchase additional Mobile Priority data. Here is what the Starlink Terms of Service states:
Mobile Service cannot be used on the ocean or in-motion without purchasing additional Mobile Priority Service data.Starlink Terms of Service (US version)
Customers on the Regional or Global Roam plans (aka Mobile now) wishing to use services in-motion will need to either upgrade to the $250/month Mobile Priority plan, or purchase Mobile Priority data by the GB on their existing Mobile plan.
Opting to purchase data by the GB on the Mobile plan will cost $2/GB, to enable in-motion use for the Flat High Performance hardware.